DELIVERY
HINDIBAZAAR delivers free of charge in Switzerland from CHF 300.- of purchase and with a rate of CHF 20.- by registered mail for delivery in Europe.
Deliveries of less than CHF 50.- are invoiced CHF 2.-
Deliveries over CHF 50.- are charged CHF 7.-
HINDIBAZAAR sends the ordered products between 3 to 6 working days in Switzerland, after receipt of payment. In periods of sales or high activity, the deadlines may be exceptionally extended.
Shipments and deliveries are processed by the Swiss Post (registered parcel with signature in Europe), to the address indicated by the buyer when ordering. If you are absent when your package is delivered, a delivery notice will be delivered to your mailbox inviting you to collect your package from La Poste as soon as possible. If your order is not collected from the postal services (for any private or professional reason) the package will be returned to HINDIBAZAAR. Any request for return following a non-collection with the Swiss postal service (for any shipment to Switzerland) must be made by email and the costs of returning your order will be invoiced to you this time.
It is also possible to remove the items according to the selection chosen at the time of the order at the shop *Les Gens rue du Valentin 28 1004 Lausanne aux_cc781905-5cde-3194 -bb3b-136bad5cf58d_ opening hours (Tuesday to Friday 11:00 a.m. to 6:30 p.m. / Saturday 10:30 a.m. to 5:30 p.m.)
Delivery times and costs:
-Deliveries below CHF 50.- are invoiced CHF 2.-
Deliveries over CHF 50.- are charged CHF 7.-
Deliveries over CHF 300.- are free.
All shipments are sent between 3 to 6 working days in Switzerland.
- 20.- CHF: 6 to 10 working days in Europe,
- 24.- CHF: 15-20 working days in the rest of the world.
HINDIBAZAAR undertakes to pack and protect the goods to be shipped as well as possible, but will not be held responsible in the event of any damage that may occur during delivery, these being the responsibility of the transport service.
RETURN POLICY
If an item is not suitable for the buyer, he can return it to HINDIBAZAAR within seven days of the delivery date. This is done at the risk and expense of the buyer (except in the event of a return due to a defect in the product which will be the responsibility of HINDIBAZAAR).
Before making a return, please notify HINDIBAZAAR by email of the item or items to be returned and include the invoice relating to the order or a copy.
In the event of a return as described above, HINDIBAZAAR will refund the corresponding amount to the buyer, as soon as possible, after deducting any promotions, coupons, reductions or sales advantages that may have been obtained at the time of purchase. The costs of sending the items back by the buyer will not be reimbursed. They are the responsibility of the buyer. HINDIBAZAAR will not reimburse the buyer if the non-defective products are returned worn, damaged or in a condition that no longer allows them to be sold and/or without their original packaging or label. In this case, the products will be returned to the buyer, at his expense, and no refund will be made by HINDIBAZAAR.
When returning a product, the buyer must follow the following procedure:
- Wrap the product securely and place it in a package.
- Send the package for signature. It is important to keep the postage certificate to be able to track the package.
- Return to the address mentioned on the shipment.
No refund or return will only be made on products and sale items!
All promotions or exceptional offers during mailings or offers on the website or social networks offering a percentage discount or in Swiss francs from HINDIBAZAAR, allowing a purchase on the store online or in direct sale, are also neither taken back nor exchanged!
All gift vouchers issued are neither taken back nor exchanged.